Patient Service Agent – Central Registration – CASUAL (OS)

POSITION TITLE: PATIENT SERVICE AGENT

DEPARTMENT: CENTRAL REGISTRATION

POSITION LOCATION: OWEN SOUND

UNION AFFILIATION: OPSEU – CLERICAL

STATUS: CASUAL

WAGE RATE: $24.526 - $26.436

Reporting to the Manager of Registration and Switchboard, this position consists of patient service for the registering, booking, interviewing, scheduling and confirmation of patient visits as the primary focus. It also includes scheduled order entry and data quality.

Qualifications / Skills / Abilities:

• High school Diploma and/or post-secondary medical secretarial education or equivalent
• Successful completion of PM Access (testing and training is available through Organizational Development and Learning)
• Proven experience in clinical scheduling environment – which includes using Cerner ESM
• Ability to utilize Cerner patient information system, which includes AD...