Patient Financial Counselor

Job Description
Insight Global is seeking a fully remote Patient Financial Counselor to support a Healthcare AI client. This is a part-time opportunity working 5–15 hours/week where candidates will leverage their financial counseling and patient access expertise to evaluate and improve AI-driven financial guidance strategies. This role is highly analytical and requires a strong understanding of insurance benefits, cost estimation, and financial assistance workflows. Laptop and equipment will be provided.

Responsibilities:
- Review patient accounts and AI-generated financial counseling recommendations across cost estimation, benefits interpretation, financial assistance eligibility, and payment plan options.
- Assess the reasoning quality and accuracy of AI-generated out-of-pocket estimates, charity care / financial assistance determinations, and patient-facing payment guidance.
- Identify cases where AI recommendations diverge from sound financial counseling practi...