Patient Registration Representative / Patient Access Representative

Job Summary

The Patient Registration Representative is responsible for providing exceptional customer service while performing patient registration, appointment scheduling, insurance eligibility verification, medical record maintenance, and point-of-sale collections. The role serves as a key point of contact for patients and families, ensuring accurate patient information, efficient workflow, and a positive patient experience.

Key Responsibilities

Patient Registration

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  Perform accurate and complex patient registrations in ambulatory and hospital settings.

  
  


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  Complete registration-related work queues and data corrections as assigned.

  
  


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  Ensure accuracy and completeness of patient demographic and insurance information.

  
  

Patient Identification & Medical Record...