Parts Counterperson - BMW OF FORT MYERS

Purpose:

The Parts Counterperson sells, at retail, parts to all available customers, over the counter, through the shop, or on the phone.

Duties and Responsibilities:

·       Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure that the customer is exposed to the full product line.

·       Pull purchases from stock. If the part is not in stock, determine availability and submit an emergency order if requested by the customer.

·       Answer phone calls, providing price quotes and other information. Assist outside sales representatives with their orders.

·       Set up orders for daily shipment, delivery, or pick up.

·       Verify “will cal...