Parts Advisor (Blue Collar) - Support Professional 2

Parts Advisor (Blue Collar) - Support Professional 2JOB DESCRIPTIONEnsure external customer service, exceeding customer expectations and providing greater business opportunities in services to ensure site profitability.Acquire: In the learning phase to be able to apply the competence in work situations.
Is able to apply the competence in work situations with help.Apply: Is able to apply the competence in work situations independently without help.Guide: Is able to apply the competence in work situations in extraordinary or complex conditions as well as to orient and guide other people.Transform: Is considered an expert and is able to drive the development of new concepts and methods.Innovate: Is considered an authority in the field, both internally and externally.RESPONSIBILITIESEnsure follow-up to the workshop process.Ensure constant communication between the customer and the workshop to level workloads and customer satisfaction.Ensure service closure.Ensure constant improvemen...