Opportunity Description
Transform user support at Axiom Technologies as a part-time Desktop Support Engineer in Sainte-Foy, Quebec. This role is pivotal in resolving technical issues and delivering top-notch service.
Bringing your 3+ years of experience in IT support, you will handle both first and second-level technical support for desktop environments. Your expertise will shine in troubleshooting hardware and software, managing service requests, and maintaining user satisfaction. With required A+ certification and proficiency in Windows operating systems, you’re set to elevate IT services within the organization.
Key Responsibilities:
• Provide efficient first- and second-level support
• Troubleshoot hardware and software issues
• Manage service requests and communication effectively
• Escalate complex issues and maintain user relations
• Execute IMAC services for devices as needed
Requirements:
• Over 3 years in IT support field
• A+ and additional relevant certs required
•...
Bringing your 3+ years of experience in IT support, you will handle both first and second-level technical support for desktop environments. Your expertise will shine in troubleshooting hardware and software, managing service requests, and maintaining user satisfaction. With required A+ certification and proficiency in Windows operating systems, you’re set to elevate IT services within the organization.
Key Responsibilities:
• Provide efficient first- and second-level support
• Troubleshoot hardware and software issues
• Manage service requests and communication effectively
• Escalate complex issues and maintain user relations
• Execute IMAC services for devices as needed
Requirements:
• Over 3 years in IT support field
• A+ and additional relevant certs required
•...
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