Paralegal with a talent for customer service (Colombia)

Join Codekeeper and play a crucial role in managing customer success for our clients. As a LegalTech company, our focus is on the intersection of legal drafting/review, customer communications, and technical support. We are on the hunt for a talented Paralegal with a passion for customer service to thrive in this dynamic and multifaceted position.

Role Description

As a Paralegal with a talent for customer service within the Customer Success team, this role is crucial in ensuring customers attain their desired outcomes using our product or service. This responsibility is pivotal for enhancing customer satisfaction and retention. You will act as an essential bridge between our company and its customers, championing customer success and satisfaction. Additionally, the duties shall include conducting legal research, drafting legal documents, and offering support on legal matters, contributing significantly to our overall service quality.

Key Responsibilities <...