Opportunity Description
Drive IT services forward in the role of IT Service Management Consultant in Ottawa. This consulting position focuses on technical deployment and customer engagement in IT operations with significant travel involved.
The position is for an IT Service Management Consultant within our Professional Services Department located in Ottawa. Candidates should possess a minimum of five years of implementation experience with ITSM solutions and a robust understanding of ITIL processes. Strong interpersonal skills and adaptability when working with diverse customer teams are critical for success.
Key Responsibilities:
• Guide the development of service deployment strategies
• Execute designs aligned with industry best practices
• Write comprehensive technical documentation for projects
• Lead efforts on commercial-grade software applications
• Offer both on-site and remote support to customers
Requirements:
• At least five years in ITSM implementation
• Familiarity w...
The position is for an IT Service Management Consultant within our Professional Services Department located in Ottawa. Candidates should possess a minimum of five years of implementation experience with ITSM solutions and a robust understanding of ITIL processes. Strong interpersonal skills and adaptability when working with diverse customer teams are critical for success.
Key Responsibilities:
• Guide the development of service deployment strategies
• Execute designs aligned with industry best practices
• Write comprehensive technical documentation for projects
• Lead efforts on commercial-grade software applications
• Offer both on-site and remote support to customers
Requirements:
• At least five years in ITSM implementation
• Familiarity w...
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