Opportunity Description
Join the Techo-Bloc team as an Order Management Specialist, specializing in order processing and customer support in a structured setting. This bilingual role demands proactive problem-solving and an organized approach.
Techo-Bloc is looking for a dedicated Order Management Specialist to oversee dealer orders across North America. You will ensure prompt processing, follow up on inquiries, and maintain effective communication channels. This position is vital in delivering a white-glove service, requiring teamwork and a commitment to process improvement.
Key Responsibilities:
• Manage and process customer orders via phone and email
• Address product inquiries and suggest alternatives
• Proactively follow up on open orders for timely resolution
• Take ownership of requests and ensure customer satisfaction
• Collaborate with internal teams to optimize service flow
Requirements:
• Bilingual in French and English
• 3+ years of experience in relevant industries
Techo-Bloc is looking for a dedicated Order Management Specialist to oversee dealer orders across North America. You will ensure prompt processing, follow up on inquiries, and maintain effective communication channels. This position is vital in delivering a white-glove service, requiring teamwork and a commitment to process improvement.
Key Responsibilities:
• Manage and process customer orders via phone and email
• Address product inquiries and suggest alternatives
• Proactively follow up on open orders for timely resolution
• Take ownership of requests and ensure customer satisfaction
• Collaborate with internal teams to optimize service flow
Requirements:
• Bilingual in French and English
• 3+ years of experience in relevant industries
Interested in this opportunity? Apply now through Expertini.
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