Opportunity Description
At U.S. Bancorp India, we’re on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
**Job Description**
Manages a team of 17 specialists performing inline quality control reviews, generating payoff quotes, and processing cash transactions within mortgage servicing Cash operations. Ensures consistent application of QC standards, accurate work product, and timely completion of work within SLA.
Responsible for team performance, coaching, and development, as well as oversight of rebuttal handling, escalation management, and process adherence. Partners with leadership to identify trends, drive quality improvements, and maintain a controlled, audit-...
**Job Description**
Manages a team of 17 specialists performing inline quality control reviews, generating payoff quotes, and processing cash transactions within mortgage servicing Cash operations. Ensures consistent application of QC standards, accurate work product, and timely completion of work within SLA.
Responsible for team performance, coaching, and development, as well as oversight of rebuttal handling, escalation management, and process adherence. Partners with leadership to identify trends, drive quality improvements, and maintain a controlled, audit-...
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