OPERATIONS MANAGER

Scale Bank is looking for a collaborative, hands-on manager to drive operational excellence and deliver an exceptional client experience!

POSITION SUMMARY: This role is a working manager, responsible for providing oversight and direction for the Bank's back-office deposit and payments operations team while also contributing directly to daily processing, ensuring consistent workflow, accurate execution, and strong service levels. The position partners closely with other departments to support new products, system enhancements, and cross-functional initiatives while ensuring operations remain compliant with applicable laws, regulations, and Bank policies.

THIS ROLE IS ACCOUNTABLE FOR:

• Efficient and effective operations
• Driving operational excellence and continuous improvement culture
• Operational risk mitigation and controls and adherence to standards
• Leadership
<...