Opportunity Description
Lead Business Operations at Samsung Electronics Canada as an Operations Manager. This on-site role focuses on order management, process improvement, and team development, fostering an innovative work environment.
In this pivotal management role, you will support Sales, Logistics, and Service organizations. You're expected to oversee the end-to-end order management process for both internal and external orders. Your strong attention to detail and operational focus will drive improvements, benefiting both the team and customer experience.
Key Responsibilities:
• Manage end-to-end order management for all customers
• Establish clear goals and metrics for performance
• Develop and implement departmental policies and procedures
• Lead onboarding and training for staff and outsourced teams
• Ensure accuracy of orders processed through various systems
Requirements:
• 5-7 years in Operations or Order Management roles
In this pivotal management role, you will support Sales, Logistics, and Service organizations. You're expected to oversee the end-to-end order management process for both internal and external orders. Your strong attention to detail and operational focus will drive improvements, benefiting both the team and customer experience.
Key Responsibilities:
• Manage end-to-end order management for all customers
• Establish clear goals and metrics for performance
• Develop and implement departmental policies and procedures
• Lead onboarding and training for staff and outsourced teams
• Ensure accuracy of orders processed through various systems
Requirements:
• 5-7 years in Operations or Order Management roles
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