Operations General Manager at Chartwell

Lead a passionate team as the Operations General Manager at Chartwell Retirement Residence. Use your expertise in retirement living or hospitality to enhance resident experiences every day.
As an Operations General Manager, you will be responsible for overseeing an interdisciplinary team and ensuring operational excellence. This leadership role requires a commitment to service and the ability to build strong teams. You will drive results across financial, customer service, and employee engagement metrics while fostering a culture of accountability and excellence.
Key Responsibilities:
• Manage an interdisciplinary team of managers and employees
• Foster a performance-driven culture through coaching
• Drive financial, customer service, and employee engagement results
• Ensure adherence to service standards and RESPECT values
• Actively plan for succession and team development
Requirements:
• Minimum 3-5 years in a leadership position
• Experience in Retirem...