Operations Coordinator

Job Description

Responsibilities / Duties / Functions Tasks :

Coordinate Air, Sea, and Land operations for both import and export shipments.

Closely monitor project KPIs to ensure performance targets are met.

Plan and schedule all assigned pickups and deliveries on a daily basis.

Utilize the company’s preferred vendor list and rate structure to determine the most cost-effective and efficient routing for customer shipments.

Arrange timely pickup and delivery of shipments through proactive communication with shippers and consignees.

Understand and meet customer requirements while ensuring consistent operational execution and service levels.

Maintain regular communication with customers to provide shipment updates, report delays, and advise on any additional costs.

Review active jobs and related quotes daily to identify opportunities for generating additional revenue and pass-thr...