Operations Automation Engineer at Forma

Shape how automation improves operations at Forma, a Series B startup, as an Operations Automation Engineer. You'll build internal tools and workflows to enhance Customer Operations and Delivery teams.
In this key role, you will work closely with cross-functional teams, including Customer Operations, Customer Delivery, and Engineering, to identify and solve automation challenges. Your strong software development skills will be instrumental in creating technical solutions that drive efficiency and consistency. Build trusted relationships with stakeholders to ensure impactful automation initiatives.
Key Responsibilities:
• Develop internal tools and automation systems for operations
• Identify bottlenecks in existing workflows and prioritize solutions
• Utilize APIs and scripting for automated processes
• Track, communicate, and measure automation impact
• Create reusable automation patterns for team-wide efficiency
Requirements:
• 1–5 years in software develop...