Operations Analyst

The Operations Analyst performs operational assessments to identify actions and opportunities for improvement, enhancing the efficiency and effectiveness of BCMEA’s training programs.

This is a hybrid role , with one optional work-from-home day per week .

Responsibilities

• Provide weekly analytical assessments from qualitative and quantitative sources of information to make recommendations to the Operations Supervisor and Manager on training program management (e.g., helping respond to shortage trends).
• Perform core competencies, such as raising ratings, entering payroll, and performing vetting.
• Be the central point of contact for all training program management details, such as understanding the number of trainees in the programs and approved and denied statuses.
• Having a close working relationship with BCMEA Dispatch to understand the supply/demand dynamics...