Opportunity Description
Become a vital part of Enercare Inc. as an Operations Analyst in Markham. This full-time position focuses on billing accuracy and operational efficiency within a collaborative team.
As an Operations Analyst, you will report to the Manager of Billing Operations and play a crucial role in supporting advanced billing activities. This role demands a strong grasp of billing systems and involves using SQL and PowerBI for data analysis. By contributing to process enhancements and project initiatives, you will help ensure operational excellence and improved customer experiences.
Key Responsibilities:
• Oversee daily billing application activities and workflow management
• Analyze billing files to ensure compliance and accuracy
• Investigate payment discrepancies and customer inquiries
• Collaborate with cross-functional teams to resolve issues
• Create documentation to maintain best practices and audit controls
Requirements:<...
As an Operations Analyst, you will report to the Manager of Billing Operations and play a crucial role in supporting advanced billing activities. This role demands a strong grasp of billing systems and involves using SQL and PowerBI for data analysis. By contributing to process enhancements and project initiatives, you will help ensure operational excellence and improved customer experiences.
Key Responsibilities:
• Oversee daily billing application activities and workflow management
• Analyze billing files to ensure compliance and accuracy
• Investigate payment discrepancies and customer inquiries
• Collaborate with cross-functional teams to resolve issues
• Create documentation to maintain best practices and audit controls
Requirements:<...
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