Operation Manager

Position Summary

The Operations Manager is responsible for overseeing all aspects of daily delivery operations, including safety, driver performance, dispatch execution, staffing, and operational metrics. This individual will work closely with company leadership and Amazon station personnel to ensure routes are executed safely, efficiently, and in compliance with all company and Amazon standards.

Key Responsibilities

• Lead and manage daily delivery operations for multiple delivery routes
• Supervise dispatch activities and ensure successful route execution
• Recruit, train, coach, and develop Delivery Associates and support staff
• Conduct performance reviews, coaching sessions, and corrective actions when necessary
• Foster a positive workplace culture focused on safety, accountability, and employee engagement
• Monitor key performance indicators including safety metrics, ...