Opportunity Description
Drive B2B production excellence as a Production Support Specialist with OpenText. This intermediate role demands analytical thinking and effective troubleshooting in a dynamic environment.
At OpenText, you'll ensure efficient operations in B2B production environments. Your contributions include monitoring processes, resolving system issues, and providing client support. Strong communication skills will aid in collaborating with both technical and non-technical stakeholders, making a meaningful impact on our customers' success.
Key Responsibilities:
• Monitor production processes for reliability and efficiency
• Investigate and resolve system and data-related issues
• Provide high-quality technical support to clients
• Coordinate effectively during major incidents
• Participate in product documentation and review
Requirements:
• Associate or bachelor's degree in a technical field
• Extensive knowledge of UN...
At OpenText, you'll ensure efficient operations in B2B production environments. Your contributions include monitoring processes, resolving system issues, and providing client support. Strong communication skills will aid in collaborating with both technical and non-technical stakeholders, making a meaningful impact on our customers' success.
Key Responsibilities:
• Monitor production processes for reliability and efficiency
• Investigate and resolve system and data-related issues
• Provide high-quality technical support to clients
• Coordinate effectively during major incidents
• Participate in product documentation and review
Requirements:
• Associate or bachelor's degree in a technical field
• Extensive knowledge of UN...
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