Opportunity Description
Join MSP Corp as an Onsite Level 2 Support Technician, dedicated to delivering top-tier IT solutions. Resolve complex issues and ensure client satisfaction through hands-on support.
In this role at MSP Corp, you will tackle technical challenges and support both internal and external clients. Engaging with various technologies, you will demonstrate your expertise in IT infrastructure. Your commitment to providing high-quality support will be crucial, especially during after-hours on-call shifts.
Key Responsibilities:
• Troubleshoot technical support for client devices
• Support server hardware and operating systems
• Address networking issues (wired/wireless)
• Handle virtualization technologies effectively
• Ensure prompt resolution within ticketing workflows
Requirements:
• 2-3 years in an MSP setting
• Knowledge of cloud services, specifically Microsoft Azure
• Strong troubleshooting and communication skills
• Certification in endpoint management
In this role at MSP Corp, you will tackle technical challenges and support both internal and external clients. Engaging with various technologies, you will demonstrate your expertise in IT infrastructure. Your commitment to providing high-quality support will be crucial, especially during after-hours on-call shifts.
Key Responsibilities:
• Troubleshoot technical support for client devices
• Support server hardware and operating systems
• Address networking issues (wired/wireless)
• Handle virtualization technologies effectively
• Ensure prompt resolution within ticketing workflows
Requirements:
• 2-3 years in an MSP setting
• Knowledge of cloud services, specifically Microsoft Azure
• Strong troubleshooting and communication skills
• Certification in endpoint management
Interested in this opportunity? Apply now through Expertini.
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