Opportunity Description
Join Microserve as a Service Technician in Nanaimo, BC, delivering essential technical support for client computers and printers. This role offers the chance to improve IT systems while providing client service.
As a Service Technician at Microserve, you will tackle both routine maintenance and urgent repairs of computer systems in the field. Your primary focus will be on delivering outstanding service and support directly to clients, ensuring operational efficiency and satisfaction. This role requires strong technical knowledge and the ability to communicate effectively with customers.
Key Responsibilities:
• Diagnose and repair computers and printers on-site
• Document hardware and software system changes
• Conduct preventative maintenance for client systems
• Manage service calls and maintain customer records
• Provide client training on hardware and software operations
Requirements:
• 2+ years’ experience in service and repair
• In-depth knowledge of W...
As a Service Technician at Microserve, you will tackle both routine maintenance and urgent repairs of computer systems in the field. Your primary focus will be on delivering outstanding service and support directly to clients, ensuring operational efficiency and satisfaction. This role requires strong technical knowledge and the ability to communicate effectively with customers.
Key Responsibilities:
• Diagnose and repair computers and printers on-site
• Document hardware and software system changes
• Conduct preventative maintenance for client systems
• Manage service calls and maintain customer records
• Provide client training on hardware and software operations
Requirements:
• 2+ years’ experience in service and repair
• In-depth knowledge of W...
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