Opportunity Description
Elevate customer service experience as an Onsite Field Service Technician with Collins Aerospace. Ensure rapid issue resolution while mentoring on-site personnel for a cohesive operational team.
In this lead role, you will coordinate day-to-day technical operations and manage customer assets effectively. Your expertise will be crucial in incident management and optimizing operational processes. With a focus on compliance and quality, you'll play a vital part in maintaining service excellence.
Key Responsibilities:
• Act as the technical point of contact for all customer inquiries
• Oversee incident management and ensure compliance with standards
• Coordinate planning and scheduling of site operations
• Mentor personnel while promoting a culture of safety
• Conduct troubleshooting and equipment restoration activities
Requirements:
• University degree or 6 years of relevant experience without a degree
• Must...
In this lead role, you will coordinate day-to-day technical operations and manage customer assets effectively. Your expertise will be crucial in incident management and optimizing operational processes. With a focus on compliance and quality, you'll play a vital part in maintaining service excellence.
Key Responsibilities:
• Act as the technical point of contact for all customer inquiries
• Oversee incident management and ensure compliance with standards
• Coordinate planning and scheduling of site operations
• Mentor personnel while promoting a culture of safety
• Conduct troubleshooting and equipment restoration activities
Requirements:
• University degree or 6 years of relevant experience without a degree
• Must...
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