On-Site IT Helpdesk Tier 1: User-First Support Pro

Empresa reconocida is seeking a Helpdesk Tier 1 Support Analyst in Bogotá to provide first-level IT support and enhance user experience. The candidate should enjoy problem-solving, working with users, and thrive in a fast-paced environment.

This role involves troubleshooting issues related to email, printers, and network connectivity while ensuring professional communication. Requirements include English proficiency B2 and familiarity with Microsoft 365.