Opportunity Description
Provide essential desktop support at Axiom Technologies in North York, Ontario. This role involves hands-on technical assistance, ensuring customer satisfaction and timely issue resolution.
As a Desktop Support Engineer, you will support both first and second-level technical needs in an independent contractor capacity. With over three years of IT infrastructure experience, you'll tackle complex hardware and software problems while ensuring compliance with service protocols. Strong communication skills and technical acumen are crucial for collaborating with users and IT teams.
Key Responsibilities:
• Deliver first and second-level desktop support on-site
• Troubleshoot hardware, software, and operating system issues
• Monitor ticket queues and resolve issues promptly
• Maintain customer satisfaction through effective communication
• Perform intermediate-to-advanced hardware installations and service
Requirements:
...
As a Desktop Support Engineer, you will support both first and second-level technical needs in an independent contractor capacity. With over three years of IT infrastructure experience, you'll tackle complex hardware and software problems while ensuring compliance with service protocols. Strong communication skills and technical acumen are crucial for collaborating with users and IT teams.
Key Responsibilities:
• Deliver first and second-level desktop support on-site
• Troubleshoot hardware, software, and operating system issues
• Monitor ticket queues and resolve issues promptly
• Maintain customer satisfaction through effective communication
• Perform intermediate-to-advanced hardware installations and service
Requirements:
...
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