Opportunity Description
Become a key player at Nutrien in Saskatoon as the Customer Experience Manager. Lead a dedicated Order-to-Cash team in enhancing customer interactions while managing critical NPK transactions across North America.
Reporting to the Director of Customer Experience, you will supervise a team of approximately four individuals within a larger team of 25. Your expertise in fertilizer and industrial markets is vital as you oversee order entry, invoicing, and product allocation management, impacting over $7.0B in revenue. You’ll collaborate with stakeholders to improve systems and expand the customer portal for a seamless transaction experience.
Key Responsibilities:
• Provide expertise in sales-related transactions and decision-making
• Supervise accuracy of order-to-cash transactions systems
• Maintain customer master data accuracy and timeliness
• Address urgent operational issues outside business hours
• Collaborate with various departments to ensure smooth operations<...
Reporting to the Director of Customer Experience, you will supervise a team of approximately four individuals within a larger team of 25. Your expertise in fertilizer and industrial markets is vital as you oversee order entry, invoicing, and product allocation management, impacting over $7.0B in revenue. You’ll collaborate with stakeholders to improve systems and expand the customer portal for a seamless transaction experience.
Key Responsibilities:
• Provide expertise in sales-related transactions and decision-making
• Supervise accuracy of order-to-cash transactions systems
• Maintain customer master data accuracy and timeliness
• Address urgent operational issues outside business hours
• Collaborate with various departments to ensure smooth operations<...
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