Norwegian-Speaking Customer Support Specialist – Streaming Platform

Norwegian-Speaking Customer Support Specialist – Entertainment & Streaming Platform (Lisbon)

Are you a Norwegian speaker who loves movies, TV series, and the latest digital entertainment trends? We are looking for tech-savvy, customer-focused individuals to join our team on-site in Lisbon supporting one of the world's leading Video Streaming Platforms. Help Norwegian subscribers stream their favorite content seamlessly while building a career in an international tech environment!

The Role

• Streaming Support: Assist Norwegian-speaking users with device compatibility, account setup, profile management, and video playback troubleshooting (smart TVs, mobile apps, gaming consoles).
• Subscription & Billing: Handle inquiries regarding monthly plans, billing cycles, payment failures, promo codes, and cancellations with transparenc...