Opportunity Description
Work Type: Onsite
Job Responsibilities
Experience: 2–5 Years
Key Responsibilities
- Provide on-site Smart Hands support for desktops, laptops, monitors, peripherals, cabling, projectors, telephones, and site security devices.
- Perform hardware installation, replacement, troubleshooting, and basic maintenance.
- Support data center operations and assist with application infrastructure activities.
- Assist in diagnosing and resolving basic network issues involving switches, routers, and firewalls under remote guidance.
- Configure routers and switches as instructed by the remote technical team.
- Support hardware integration and operating system/network customization under remote supervision.
- Maintain awareness of backup, tape, and Exchange infrastructure.
- Accurately document work performed and submit clear service reports.
- Coordinate effectively with remote technical team...
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