Opportunity Description
Job Description The Network Delivery Manager is a seasoned professional with 15-20 years of hands‑on experience in the network domain, demonstrating a proven track record of operational management and strategic leadership. This role requires direct oversight of large‑scale enterprise networks comprising 1,500 or more devices across Data Center, Campus Wired/Wireless, and WAN environments, and has led teams of over 70 engineers to drive performance, mentor talent, and ensure seamless collaboration across teams.
Key Responsibilities
Ensure customer satisfaction by proactively recognizing support gaps, anticipating blockers to service improvements, and organizing resources for maximum efficiency.
Maintain a strong understanding of the ITIL framework, with hands‑on experience in major incident handling, escalation management, and client management.
Interact comfortably with senior leadership, including Director and CTO‑level stakeholders, and be flexible...
Key Responsibilities
Ensure customer satisfaction by proactively recognizing support gaps, anticipating blockers to service improvements, and organizing resources for maximum efficiency.
Maintain a strong understanding of the ITIL framework, with hands‑on experience in major incident handling, escalation management, and client management.
Interact comfortably with senior leadership, including Director and CTO‑level stakeholders, and be flexible...
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