Opportunity Description
Join Andrew Peller Limited as a National Customer Contact Centre Representative in Canada and enhance customer experiences with every shipment. This full-time role emphasizes accuracy in customer orders and complaints management.
As a mid-level representative, you will oversee the administration of orders while maintaining communication with customers. Your ability to handle inquiries and build relationships will be critical to ensuring seamless service. You'll also address complaints and offer tailored product recommendations to improve customer satisfaction.
Key Responsibilities:
• Handle customer orders and inquiries efficiently
• Process returns and manage customer credits
• Advise customers on product alternatives
• Communicate effectively with a national customer base
• Investigate undeliverable shipments with precision
Requirements:
• Post-secondary diploma needed
• Bilingual (French/English) considered an asset
• Strong customer service orientat...
As a mid-level representative, you will oversee the administration of orders while maintaining communication with customers. Your ability to handle inquiries and build relationships will be critical to ensuring seamless service. You'll also address complaints and offer tailored product recommendations to improve customer satisfaction.
Key Responsibilities:
• Handle customer orders and inquiries efficiently
• Process returns and manage customer credits
• Advise customers on product alternatives
• Communicate effectively with a national customer base
• Investigate undeliverable shipments with precision
Requirements:
• Post-secondary diploma needed
• Bilingual (French/English) considered an asset
• Strong customer service orientat...
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