Murex Production Support Analyst

<p>Job Title: Murex Production Support Analyst</p> <p>Location: Bangalore</p> <p>Department: IT / Capital Markets / Production Support</p> <p>Reports To: QA Manager / Support Lead / Delivery Manager</p> <p>Job Summary</p> <p>We are looking for a Murex Production Support Analyst to provide L1/L2 support for Murex (MX.3) applications. The role involves monitoring production systems, resolving incidents, supporting business operations, and ensuring smooth functioning of trade lifecycle and related processes within SLA timelines.</p> <p>Key Responsibilities</p> <p> </p> <p>Provide L1/L2 production support for Murex applications</p> <p> </p> <p>Monitor daily batch processes, end-of-day (EOD) runs, and system performance</p> <p> </p> <p>Troubleshoot and resolve incidents, tickets, and production issues within SLA timelines</p> <p...