Mortgage Account Manager

Position Title: Mortgage Account Manager

Tangerine is Canada’s leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own internal community. It’s important to us that our employees feel empowered and enthusiastic about belonging to our Orange culture.

What you will be doing:

The Mortgage Account Manager’s (MAM) primary role is to guide clients through the mortgage fulfillment process. They are responsible for making the process seamless and easy for clients to understand. Key responsibilities include building and maintaining strong relationships with both potential and existing Tangerine mortgage clients and ensuring that all associated client documentation is processed and assessed in both a prudent and timely fa...