Opportunity Description
Join Manulife in Montreal as a bilingual Mortgage Support Specialist. Leverage your communication skills to deliver outstanding service and support to Mortgage Brokers and Lenders.
Your role will focus on responding to inquiries, assisting with broker training presentations, and troubleshooting issues for customers. As a key member of the sales support team, you will ensure that all processes run smoothly, requiring both attention to detail and the ability to work effectively under pressure. A solid background in customer service and mortgage processes will benefit your success in this role.
Key Responsibilities:
• Handle customer inquiries via phone and email
• Set up and support profiles for lenders and brokers
• Provide business process support for Mortgage Protection Plans
• Partner with sales on broker training operations
• Collaborate on business initiatives across teams
Requirements:
• Relevant education ...
Your role will focus on responding to inquiries, assisting with broker training presentations, and troubleshooting issues for customers. As a key member of the sales support team, you will ensure that all processes run smoothly, requiring both attention to detail and the ability to work effectively under pressure. A solid background in customer service and mortgage processes will benefit your success in this role.
Key Responsibilities:
• Handle customer inquiries via phone and email
• Set up and support profiles for lenders and brokers
• Provide business process support for Mortgage Protection Plans
• Partner with sales on broker training operations
• Collaborate on business initiatives across teams
Requirements:
• Relevant education ...
Interested in this opportunity? Apply now through Expertini.
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