Opportunity Description
Join the team at Miller Waste Systems as a Dispatcher, focusing on seamless communication and exceptional service across operations. Your role will enhance customer satisfaction through effective routing and service coordination.
Reporting to the Operations Manager, the Dispatcher plays a crucial role in managing waste collection services and streamlining operational tasks. You will implement efficient customer account management and ensure compliance with operational standards, directly impacting service delivery and operational excellence.
Key Responsibilities:
• Serve as the primary point of contact for customer inquiries
• Monitor and coordinate service calls for drivers
• Process service transactions and maintain TRUX data integrity
• Prepare operational reports and manage daily routing
• Conduct payroll processing for ICI services
Requirements:
• Experience with dispatch operations in waste management
• Advanced proficiency in TRUX and Ceridian
• ...
Reporting to the Operations Manager, the Dispatcher plays a crucial role in managing waste collection services and streamlining operational tasks. You will implement efficient customer account management and ensure compliance with operational standards, directly impacting service delivery and operational excellence.
Key Responsibilities:
• Serve as the primary point of contact for customer inquiries
• Monitor and coordinate service calls for drivers
• Process service transactions and maintain TRUX data integrity
• Prepare operational reports and manage daily routing
• Conduct payroll processing for ICI services
Requirements:
• Experience with dispatch operations in waste management
• Advanced proficiency in TRUX and Ceridian
• ...
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