Microsoft Engineer support

Presidio, Where Teamwork and Innovation Shape the Future
At Presidio, we're at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses - and their internal customers - to achieve more through innovation, automation, and intelligent insights.

The Role
Presidio is seeking an Engineer, Microsoft Services to join our team in a remote capacity. The Microsoft Engineer is responsible for monitoring, managing, and supporting customer infrastructure and Microsoft platforms under the guidance of the Microsoft Team Lead. This role serves as a primary point of contact for assigned incidents and service requests, maintaining ownership through resolution while ensuring compliance with contracted SLAs. The ideal candidate is customer-focused, technically skilled, and thrives in a fast-paced operations environment. This position requires shift flexibility, including part...