Mexico-Based Support Engineer - SFCC/IBM Sterling

Link-Worldwide is seeking an L1 Support Engineer in Mexico, Estado de México. This role involves providing first-line support for eCommerce applications, requiring strong problem-solving skills and proficiency in Java and Spring Boot.

The ideal candidate should have experience with platforms like Salesforce Commerce Cloud or IBM Sterling and must possess good English proficiency. This position plays a vital role in maintaining platform stability and requires effective collaboration with both technical and non-technical teams.