Merchant Growth & Engagement Executive

Link-Worldwide in Ciudad de México is seeking a Specialist at Engagement to manage and enhance the merchant experience. This role requires responding to customer concerns, monitoring KPIs, and ensuring the satisfaction of merchants through proactive engagement.

Applicants must hold a Bachelor's degree, possess excellent verbal and interpersonal skills, and be proficient in Microsoft Office. You will be vital in developing and implementing strategies to boost customer loyalty and optimize the company's portfolio.