Membership Retention & Billing Specialist

Secure IQ Services is seeking an experienced Customer Retention & Accounts Officer to manage cancellations, overdue accounts and billing inquiries for the Assure Scratch & Dent USA business. You will protect revenue while delivering an exceptional customer experience and using Stripe for payment issues.

The role requires strong customer service skills, attention to detail, and experience with subscription billing platforms like Stripe, plus proficiency in Salesforce.