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Member Services Director - Vendor Services

Info-Tech Research Group

Toronto, Ontario, Canada Full Time July 09, 2026
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Opportunity Description

What will you do?
As an Account Manager, you will manage a book of business by providing a range of operational, administrative and call based client support and relationship management with the goal of renewing client memberships and growing accounts through effective cross selling.
Major Responsibilities


  • Create and execute sales and service activity plans. Manage member life-cycle tasks, including scheduling and eventually leading calls.

  • Own all account management conversations with secondary account stakeholders.

  • Ensure members leverage their membership by delivering high quality service to help drive renewal and future sales.

  • Manage and respond to inbound requests from members.

  • Assist in the preparation of member interactions by collecting and consolidating background information on individuals and organizations as well as their relationship with Info-Tech.

  • Complete scheduled and ad hoc ...
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    Opportunity Details

    Location Toronto, Ontario
    Country Canada
    Type Full Time
    Category Top Executives
    Posted July 09, 2026
    Deadline August 18, 2026

    About Info-Tech Research Group

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    Info-Tech Research Group

    Toronto, Canada