Member Services Administrator at ARTA

Join ARTA in Edmonton as a Member Services Administrator, specializing in benefits administration. This full-time contract role involves enhancing member relations and operational support.

As a key member of the ARTA team, you will utilize your expertise in benefit plans to assist and communicate with both prospective and current members. Your role involves managing issues ranging from eligibility inquiries to claims submissions. Working closely with the Director, Plan Administration, you will enhance member services and contribute to overall operational efficiency.

Key Responsibilities:
• Develop thorough knowledge of ARTA Benefit Plans
• Answer member inquiries about coverage and eligibility
• Perform account maintenance for members’ requests
• Review and assist with claims submission inquiries
• Communicate effectively with members through various channels

Requirements:
• Post-secondary degree or 2-5 years in...