Member Service Representative

Who We Are:

The LPF is a Multi-Employer Pension Plan (MEPP), established on February 23, 1972 to provide retirement benefits for employees belonging to agreements negotiated between employers and the Union, and employers and the Trustees of the Plan.

For more information, please visit our website at:

Job Description:

The Member Services Representative works within the Member Services unit of the Pension Benefits Department and reports to the Pension Benefits Management Team. This role provides front-line customer service and administrative support to members, pensioners, beneficiaries, employers, and third parties by responding to inquiries, processing member requests, maintaining accurate records, supporting online services, and ensuring privacy and service standards are met.

Qualifications and Requirements:

• Minimum 2 years working in a customer service environment
• Mult...