Opportunity Description
Join Envoyage Canada in Toronto, ON as the Member Support Leader, focusing on optimizing the member experience and driving operational success. This pivotal role combines leadership, strategy, and support. As the leader of member support, you will oversee onboarding and ongoing engagement to guarantee satisfaction and growth.
Key Responsibilities
- Optimize operational processes for cost‑effective support
- Lead onboarding and implementation for current members
- Partner with teams to enhance member engagement
- Execute the network events strategy for engagement
- Develop network communication strategies for clarity
Requirements
- 3+ years in a travel management role
- 5+ years in the travel industry
- Demonstrated experience in B2B customer satisfaction improvement
- Proven ability to lead and develop teams
- Proficient in MS Office and business systems
Interested in this opportunity? Apply now through Expertini.
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