Medical Receptionist (Weekends Shift) (Xico)

Medical Receptionist (Weekends Shift) — Optumus MDT — Mexico City, MX

About the Job

USA Call Center Experience is a big plus.

We are looking for an individual who is proficient with computers, has strong organizational skills, and has exceptional phone skills with native English speakers. This role will require technical skills that we will train them on.

Responsibilities

• Answer telephone and respond to inquiry, direct caller to appropriate personnel or initiate a triage message for response by medical personnel.
• Record accurate and complete messages when necessary.
• Patient registration in medical records.
• Schedule and update patient appointments, radiology, and diagnostic tests in accordance with protocol.
• Ensure maintenance of patient confidentiality.
• Demonstrate exceptional customer service skills in the performance of work assignments and duties.
• Accurately document patient infor...