Opportunity Description
Job Description As Technical Manager, Operations you will lead operations and budget management, service delivery, project management, client relationships, health & safety, emergency preparedness and business continuity for an assigned portfolio.
Key Responsibilities People Leadership
Recruit, mentor, coach and develop team members.
Recommend compensation adjustments, manage performance and conduct objective reviews.
Support talent acquisition and retention initiatives.
Portfolio Management
Oversee service delivery for client accounts or a complex single client.
Ensure KPI objectives are met and develop service delivery regimes.
Collaborate with internal and external stakeholders to resolve escalated issues.
Implement efficiency improvements and sustainable practices.
Service Delivery Management
Meet contractual obligations and monitor performance against metrics.
Provide writte...
Key Responsibilities People Leadership
Recruit, mentor, coach and develop team members.
Recommend compensation adjustments, manage performance and conduct objective reviews.
Support talent acquisition and retention initiatives.
Portfolio Management
Oversee service delivery for client accounts or a complex single client.
Ensure KPI objectives are met and develop service delivery regimes.
Collaborate with internal and external stakeholders to resolve escalated issues.
Implement efficiency improvements and sustainable practices.
Service Delivery Management
Meet contractual obligations and monitor performance against metrics.
Provide writte...
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