Marmot Basin Jasper AB Guest Services Supervisor

Position Details

Location: Marmot Basin, Jasper, AB
Job type: Seasonal
Shift and schedule: Weekends as needed; includes evenings, weekends, and holidays as required
Location: Jasper, AB

Overview

The Guest Services Supervisor plays a critical leadership role in the day-to-day operations of the Guest Services Department. This position oversees the full function of the ticket office, manages the sales and distribution of all lift ticket products (including third-party and consignment sales), and ensures exceptional service to guests through in-person, phone, and email interactions. Working closely with the Guest Services Manager, the Supervisor leads staff scheduling, hiring, training, and performance management. They coordinate with Finance to ensure accurate reporting, balancing, and reconciliation of all monetary transactions. The Guest Services Supervisor upholds company standards, ensures compliance with Alberta Occupational Health and Safet...