Marketing Transformation Manager at EY

Elevate marketing strategies with EY as a Manager in Marketing Transformation & Loyalty. Lead client engagement initiatives by utilizing AI optimization and strategic marketing efforts.
As a key player in EY’s marketing team, you will leverage over ten years of leadership experience to enhance customer loyalty across various sectors in Canada. Your expertise in transformations and omni-channel strategies will directly impact client success. By monitoring KPIs and applying advanced data analysis, you will drive improvements in customer interactions and service delivery.
Key Responsibilities:
• Drive seamless management of daily customer interactions
• Implement innovative client strategies and service designs
• Identify improvement opportunities using customer metrics
• Collaborate with stakeholders for high-quality outcomes
• Monitor KPIs and propose process enhancements
Requirements:
• 10+ years of marketing leadership experience
• Proven success in trans...