Opportunity Description

Overview

Transform operations at Manulife as a Process Transformation Consultant with a focus on Six Sigma methodologies. Drive essential improvements in Group Perks Operations while working in a hybrid environment.

This role demands a certified Six Sigma Black Belt and more than five years of experience in process transformation within financial services. You’ll lead high-impact initiatives that reshape operational outcomes by utilizing data analytics and collaborating with senior leaders. Your expertise will enable your team to diagnose issues and implement effective solutions through a structured approach.

Key Responsibilities

  • Lead high-impact improvement initiatives across processes
  • Use DMAIC methodology for issue resolution
  • Craft future-state processes to boost throughput
  • Set performance baselines and key metrics
  • Work with automation teams to enhance operations

Requirements
Full-time Consulting

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