Mandarin IT Support - Remote Troubleshooting & Helpdesk

Meteorsoft Sdn Bhd in Kuala Lumpur is looking for a dedicated candidate to provide technical support to customers. The role involves troubleshooting issues over the phone, email, or remote access, ensuring effective communication in Mandarin.

The ideal candidate will possess at least an SPM or related qualifications and have strong attention to detail. Responsibilities include creating/updating tickets and following up on customer queries, making this a crucial role for enhancing customer satisfaction.