Manager, Service Ops

Otis Elevator Company seeks a Field Supervisor to oversee the maintenance, operation, and repair of equipment, as well as employee selection, training, and safety for all assigned projects.

On a typical day you will:

• Lead the performance of field operations for all MOD, service/maintenance projects
• Maintain project schedules and ensure deadlines are met
• Develop action plans to address deficiencies regarding safety, callback rates, and technical support
• Generate field leads and assist service sales representatives in selling upgrades and repairs
• Recommend and detail changes in maintenance service documentation, methods, process, design, and delivery
• Set budgets for material and labor within Otis guidelines and complete the required maintenance and repair within those budgets
• Conduct field education training ensuring a safe working environment
• Perform field safety audits, jobsite inspections, and de...