Manager Service Comms

We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love. We are looking for dedicated team members to join our Corporate team and make a positive impact on customers and communities.

Who We Are Looking For

A strategic, customer-focused Communications Manager to join the Service Communications team. The successful candidate will lead service and transactional communications that inform, support, and engage customers throughout key moments in their experience.

What You’ll Do

• Lead customer communications programs end-to-end to support a best‑in‑class customer experience
• Develop and execute customer communication strategies aligned with operational priorities and customer experience objectives
• Create clear, concise, customer‑friendly communications for transactions and journeys, service updates, disruptions, incidents, fraud awaren...