Manager, Process Transformation

Application Deadline:06/28/2026Address:100 King Street WestJob Family Group:Strategy & ChangeManager – Process TransformationLeads process transformation initiatives by combining AI-driven solutioning, strategic consulting, and process excellence to deliver measurable business outcomes and enhanced customer/employee experiences.Key ResponsibilitiesAI & Digital SolutioningIdentify, shape, and prioritize AI and automation use cases aligned to business strategy and value realization.Translate business problems into scalable AI-enabled solutions , partnering with data, technology, and delivery teams.Drive adoption of emerging technologies to simplify, automate, and reimagine processes.Consultative LeadershipAct as a trusted advisor to business leaders; influence decisions through insight-led recommendations.Facilitate strategic discussions to define priorities, roadmaps, and execution sequencing.Lead cross-functional alignment and stakeholder engagement across business, operations, and tec...